Don’t Forget the “Small” Things

With our busy lives and constant interaction with people, we need to remember to show respect and pay attention to the details of what we do.  While you may not realize some of your actions, other people will notice and remember.

So, step back a bit and really pay attention.  Your personal brand is a major key to your success so don’t tarnish your reputation.

Below are several “small” things to consider:

1. Give good eye contact to show that you are interested in the conversation
2. Be polite and don’t interrupt people during conversations
3. Carry a nice pen to show that you are professional and pay attention to detail
4. Carry a nice business card holder to further demonstrate your professionalism
5. Accept a beverage offer when visiting someone’s office to show respect for hospitality
6. Smile consistently when speaking to people to show your warmth and openness
7. Follow-up and let people know of the outcome of their referrals to you
8. Be consistent with your actions as you build your brand and so people know what to expect
9. Find ways to help others when you discover their needs

In reality, the “small” things add up and are actually a big deal when it comes to building relationships. Take every aspect of relationship building very serious. You never know what will resonate good or bad with other people.

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Comments

[RaymondBurton]

Great list Jason! I never really looked at the some of those situations in the way you described. Like accepting the drink to show hospitality. But when I think about it, thats how the locals did things when I was on tour in Bosnia. So I guess it kind of applies everywhere!

[Jason Jacobsohn]

Thanks Ray. Glad that the list was helpful.

[Steve Blumenfeld]

Jason, while this blog is terrific, I believe your title has an issue. I suggest you read "Remember The Ice" by Bob Nicoll to see what I'm talking about. Just a small adjustment may make a paradigm shift in your posts and conversations.
www.networkingfun.com

[Jason Jacobsohn]

What issue are you talking about?

[Steve Blumenfeld]

Long story-short: Bob Nicoll's book shows that when you say "Don't forget the small things," people only hear,"forget the small things."
He gives a great example how this worked in his book. Instead, change the title to,"Remember the small things." Just that slight word shift can make all the difference in the world.

[Jason Jacobsohn]

Thanks Steve. That makes sense.